After less than 4 months with my Element TV, it started shutting off at random times on its own. I have been in contact with their customer support for now over 6 months and they still haven't remedied the problem. Every time I call their customer support, I end up having to wait several hours before actually reaching anyone. Some days I never even get a response. They sent a replacement part to me and have a technician come out to replace the part. After installing the part, the TV started smoking and was completely fried. To replace it, they want me to send it to them out of my own wallet (looking at almost $100 in shipping). I finally convinced a customer representative to send me a shipping label, as I should not be responsible for shipping costs, and he said it would be emailed to me that day. A week later - still waiting for it...

My husband had tried this product before and wanted to buy some more. Found this on Amazon with a good price and purchased it. Bought a 2nd one since it is hard to get at the price we paid. The order was processed and received timely and he is happy with this purchase.

Bought this for my new 2015 Ninja 650 ABS. Came in great packaging in perfect working condition. Installation instructions were very clear. One issue I ran into was that the three wire plug, the ground and power wire were swapped in the plug. I had to push out the connectors and switch their position in order for the wires to be correctly wired. Other than that it is bright and clear. Works absolutely perfect. Turn signals still flash at the normal rate on this bike without adding resistors to the stock front turn signals.