This is my first amazing reel. 100 dollars is really cheap for a click and pawl reel. This is great. You won't regret it.

I purchased a Waterpik Ultra in November of 2007. In as little as two months of use the handle is leaking and does not allow for continued use. I have been unable to contact their Customer Service department through their website or by phone. Apparently there is no Customer service. Another American company that has failed to provide a product that will last more than 2 weeks. I have reviewed many customer complaints on this product and I find that my leaking problem seems to be the main complaint from everyone. Oh, did I mention that they sell extra handles for $5.50? And the stock seems to be out at this moment. I would not recommend this product or any product from this company this.

I purchased this last year march for my a friend and when I saw her this year at her nail salon I saw it and thought that she bought another one but it was the same one and she said it still works perfectly and she wouldn't trade it for anything else and her customers are very happy, so for that I will give it a 5